Frequently Asked Questions

How long does it take for my carpet to dry?

The typical dry time is 6-8 hours. During this time you can walk on the carpet, however we suggest not placing any furniture that was removed during the cleaning until carpet is completely dry to touch. 

Do I need to move any furniture?

We suggest moving smaller items such as coffee tables and end tables onto a hard surface until the carpet is dry.

What if I have pet stains?

If you have pet stains, you have come to the right place! Our technicians specialize in pet stains, pet damage and pet odor. We have many different treatments that we use depending on the type of damage and severity.
For pet stains in carpet we typically charge $20 extra per room. Feel free to text us any pictures to 806-441-9177 for an accurate estimate of cost. 

Are you licensed and bonded?

Yes! We are both licensed and bonded and have over 20 years of experience in the carpet cleaning industry.

What are your hours?

We take regular cleaning appointments between 8:30 - 4:00 Monday thru Friday. 
We are available 24/7 for emergency services. Call (806) 441-9177 to book your appointment or in the event of an emergency.

More questions?

Submit them here! We will respond within 24 hours

Contact Us

Flatland Carpet Cleaning

Carpet Cleaning Company in Lubbock, TX
8212 Ithaca Ave. Ste.# E-14A
Lubbock, TX 79424
Call: 806-441-9177
Hours: Available 24/7 for Flood or Restoration
Regular Cleaning Hours: Mon- Fri 8am -5pm
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